Everyone who enters any of the Methodist Healthcare facilities expects quality care, compassion and respect. The defined behavioral standards are a tool that we use to assure that our customers' needs are being met with concern and enthusiasm. Membership on the Methodist Healthcare team requires a commitment to perform within the guidelines that the standards provide. Please read our standards below. If you believe you would be able to make a commitment to these standards, please click on the button below to move forward and learn more about our career opportunities.
ATTITUDE
A positive and cheerful attitude by employees is a reflection of the facility. When employees present a positive attitude, our customers will sense that quality care is not forced but is truly our mission.
APPEARANCE
We are proud of the appearance of our facilities and employees. A professional appearance is important as it assures a positive image of the individual as well as the entire organization.
COMMUNICATION
In a healthcare environment, communication is vital to providing quality patient care. Intra and inter-departmental communication, as well as communication with physicians and patients, are key to providing a consistent and effective continuum of care.
COMPASSIONATE SERVICE
Health care is more than just a business: although the clinical and technical expertise we provide is exceptional, compassion and passion are vital ingredients in providing service and showing our customers we truly care.
OWNERSHIP/PRIDE
Every employee represents Methodist Healthcare in the eyes of our customers; therefore, it is essential that every member of our team feel a sense of ownership and pride toward his or her job and the organization.
PRIVACY
Employees must be sensitive to the legal rights and emotional needs of privacy for patients, and conduct themselves in a professional manner that respects this aspect of the patient's overall well-being.
SAFETY
Each team member has a responsibility in ensuring the safety of our patients, our physicians, co-workers, our visitors and themselves.
TEAM WORK/COMMITMENT TO CO-WORKERS
We are all linked together by a common purpose, which is to serve our patients and community. We believe, through teamwork, we can produce better results collectively than we would as individuals.
FUN
Methodist Healthcare promotes an environment of employee fellowship. Employees need to know that laughter and enjoying one's job make for a positive workplace.